CSL India delivers your consignment and peace of mind, every time. Being in the service industry, people are their assets. They operate with a mix of industry veterans that will underpin the exuberance of the youth, enabling them to innovative, yet systematic and responsible. Their effort goes into investing in quality people, training them in the trademark CSL way, so there is no shortage of talent or qualified personnel.
CSL goes the extra mile for the same cost, treating all customers to the same proficiency and quality of service. Their mission is to offer global logistics solutions that meet their customer demands and working towards improving industry standards, customer satisfaction, stable growth, and profitability. Their service standards are constantly monitored and measured through their internal processes and necessary amends are made. Trust is of key importance, at CSL.
The customers would take their business elsewhere otherwise. Transparency and compliance are of paramount importance. CSL has a proactive approach in identifying and developing fresh talent by giving lectures and seminars to many business management institutions and also giving students the opportunity to work on on-site projects, besides hiring young talent and training them. Their commitment is not merely to the trade, but also to the communities in which they operate.
CSL conducts periodical customer surveys to ensure that their customers are satisfied with the services and their suggestions for improvements are highly valued. Being a non-asset based industry, network partners are their second biggest investments. Participating in global freight networking events is a major activity that costs time, money and efforts.
CSL has dedicated personnel with the responsibility of developing agency network. Strategic partners are selected for their ability to deliver highly flexible solutions, compliance and security, credibility as an enterprise, pricing and quality of service, and health, safety and environment. Awarded the ISO 9001:2015 certification, they continually strive forward to improve Quality Management System by reviewing and updating it in accordance with the requirements.
The key factors of CSL’s sustained growth are their commitment towards meeting the customer requirements with the highest integrity, transparency, and compliance with regulatory requirements and applying strict KYC norms.
For more details: https://cslindia.net/